A hotel general manager is the person responsible for overseeing the overall operations of a hotel, including guest satisfaction, staff management, budgeting and financial performance, and compliance with industry regulations.
The general manager is typically the highest-ranking employee at a hotel and is responsible for making strategic decisions that will ensure the hotel’s continued success.
This can include things like implementing new policies, overseeing the hiring and training of new employees, and working with other departments to improve guest service.
The general manager is also typically responsible for maintaining positive relationships with hotel guests, vendors, and other partners.
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