Service Quality in the Hospitality Industry
In the hospitality industry, is understanding and prioritizing service quality an option or a necessity for survival and success?
Waste Management Techniques for Restaurants and Hotels
How can the hospitality industry effectively balance sustainability, cost-efficiency, and responsible waste management in the face of growing environmental concerns?
Reducing Food Waste in Buffet Restaurants
How can the global foodservice industry effectively combat the massive challenge of food waste, especially in the context of popular buffet-style restaurants?
Hotel Housekeeping Staffing: A Team-Based Approach
How can a team-based approach, aimed at maximizing efficiency, transform staffing in hotel housekeeping departments to optimize service quality, cost-effectiveness, and guest satisfaction?
Understanding Turnover in the Hospitality Industry
Is the hospitality industry accurately assessing the significant impact of employee turnover, and should it prioritize addressing this issue more effectively, rather than focusing on other strategies?
Integrating Digital Tools in Restaurants (3/3 Digitalization of the Payment System)
Does the digitalization of the payment system and embracing digital transformation provide restaurants with a competitive edge, fostering loyalty among patrons, and attracting new customers through positive word-of-mouth?
Integrating Digital Tools in Restaurants (2/3 Mobile Payment – Contactless Solution)
How does mobile payment impact the way customers settle their bills in restaurants, and what are the benefits of adopting mobile payment as a contactless solution?
Integrating Digital Tools in Restaurants (1/3 Dynamic Displays)
How can smartly planned dynamic displays enhance your restaurant’s customer journey and unlock new possibilities for engagement, operations streamlining, and fostering loyalty?
Non-Crossing Flow Organization in the Kitchen
Is establishing an efficient and streamlined workflow in your restaurant kitchen a virtuous but ineffective effort, or does it really reduce the risk of contamination?
Energy Efficiency in the Kitchen
Can we create sustainable kitchens that not only contribute to a greener future, reduce the energy cost but still deliver outstanding culinary experiences ?
Safety in Hotel Housekeeping Operations
Ensure the safety of your housekeeping operations and workers, creating a secure environment that promotes the well-being of both staff members and guests.
Workforce Planning and Its Implementation
What are the basic concepts of workforce planning, including its definition, benefits, and the overall process required for its execution?
