Taking a Restaurant Reservation (Telephone) – SOP

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To ensure that employees know how to behave correctly on the phone, while recognizing the needs of the guest and recording them accurately, before transmitting them to the rest of the team.

Objective:

To ensure that employees know how to behave correctly on the phone, while recognizing the needs of the guest and recording them accurately, before transmitting them to the rest of the team.


Details:

Department : Food & Beverage, Restaurant Service
File Size : 20.9 KB
File Format: Word
Print Length: 02 Pages
Document Type: SOP
Content: Simple
Language: English
Editable: Yes
Ready to Print: Yes

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