Hotel Food & Beverage – Restaurant Service – Taking a Restaurant Reservation (Telephone) – SOP

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To ensure that employees know how to behave correctly on the phone, while recognizing the needs of the guest and recording them accurately, before transmitting them to the rest of the team.

SKU: FNB 004 Categories: , Tags: ,

Objective:

To ensure that employees know how to behave correctly on the phone, while recognizing the needs of the guest and recording them accurately, before transmitting them to the rest of the team.

Details:

File Size : 20.9 KB
File Format: Word
Print Length: 02 Pages
Publication Date: December 19, 2019
Document Type: SOP
Content: Simple
Language: English
Editable: Yes
Ready to Print: Yes

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