Objective:
To ensure that all incoming and internal telephone calls are answered promptly and correctly.
Details:
Hotel Department: Front Office
Who is it for: Room Division Manager, Front Office Manager
Document Type: SOP
Level of Detail / Difficulty : Concise / Basic
Involved Skills: Communication
File Format: Word (.docx)
Word Count: 344
Print Length: 02 Pages
File Size: 20 KB
Language: English
Editable: Yes
Ready to Print: Yes