Guest Room Cleaning – SOP Manual

The Guest Room Cleaning SOP Manual, designed for the hotel’s Housekeeping department, provides directions and a general overview of tasks involved in guest room cleaning. This manual is brief and concise in its level of detail and basic in its difficulty, enabling newly hired staff to quickly understand their responsibilities and maintain rooms clean and well-organized

It includes 14 Standard Operating Procedures (SOPs), presented in an editable Word (.docx) format, consisting of 2,832 words within 19 pages.

This manual includes the following Housekeeping SOPs:

HSK 039 – Pre-Shift Preparation
HSK 040 – Organizing the Room Attendant Cart
HSK 041 – Entering the Guest Room
HSK 042 – Guest Room Cleaning Initial Tasks
HSK 043 – Guest Room Bed Making Preparation
HSK 044 – Guest Room Bed Making
HSK 045 – Baby Cot Making
HSK 046 – Guest Room General Cleaning
HSK 047 – Guest Room Bathroom Cleaning
HSK 048 – Guest Room Baseboard Cleaning
HSK 049 – Guest Room Window Cleaning
HSK 050 – Guest Room Refrigerator Cleaning
HSK 051 – Guest Room Telephone Cleaning
HSK 052 – Mattress and Springs Rotation