Essential Duties of a Hotel Housekeeper

Housekeeping Manager

The Hotel Housekeeping Manager is responsible for managing and overseeing all aspects of the housekeeping department, guest laundry, property linen laundry cleaning, and gardening in a hotel. This includes managing the cleaning and maintenance of guest rooms, public areas, back-of-house areas, as well as ensuring the laundry and gardening services are running efficiently. The Housekeeping Manager must work closely with other departments such as front office, engineering, food and beverage, and the gardening team to ensure the hotel is operating efficiently and meeting guest expectations.

The Housekeeping Manager’s main duties may include:

  • Developing and implementing housekeeping, laundry, and gardening procedures and standards to ensure high-quality cleanliness and guest satisfaction.
  • Creating and managing department budgets, including staffing, supply, and laundry expenses.
  • Training and supervising housekeeping, laundry, and gardening staff, ensuring that they follow established procedures and guidelines.
  • Conducting regular inspections of guest rooms, public areas, laundry, and gardening to ensure they meet the hotel’s standards for cleanliness and maintenance.
  • Communicating and coordinating with other hotel departments to ensure that guest requests and concerns related to housekeeping, laundry, and gardening services are addressed promptly and effectively.

Overall, the Housekeeping Manager plays a crucial role in maintaining a positive guest experience by ensuring that the hotel’s cleanliness, laundry, and gardening standards are consistently met. They must work closely with other departments to ensure a smooth operation of the hotel and guest satisfaction.

For more information on Hotel General Manager’s Duties & Responsabilities, we recommend the following resource(s):


Hotel Manager job description:

The Role of a Manager in Housekeeping In the Hotel Industry:

Hotel Housekeeping SOPs and Training Documents

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