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Sales & Marketing Department

The sales and marketing department of a hotel is responsible for promoting and selling the hotel’s rooms and facilities to potential guests.

This can involve a wide range of activities, including advertising, public relations, and relationship management with travel agents and other intermediaries.

The department may also be responsible for developing and implementing sales and marketing strategies, setting room rates, and analyzing market trends to determine the best ways to attract guests.

Additionally, the sales and marketing team may work to retain current guests by building loyalty and providing excellent customer service.

Hotel Sales & Marketing SOPs and Training Documents

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