In a hotel, the general and administrative (G&A) department is responsible for managing various administrative and support functions that are necessary for the overall operation of the hotel.
This may include tasks such as managing the hotel’s budget and financial records, handling payroll and benefits for hotel staff, and managing insurance and legal matters.
The G&A department may also be responsible for managing the hotel’s human resources functions, such as recruiting and hiring staff, training new employees, and handling employee performance evaluations.
Additionally, the G&A department may be responsible for managing the hotel’s procurement processes, including purchasing supplies and equipment and negotiating contracts with vendors.
In some hotels, the G&A department may also be responsible for managing the hotel’s marketing and public relations efforts, including developing promotional materials and coordinating with media outlets.