Complaint Handling – SOP

$1.99

To ensure that the guest complaint is handled in a professional manner and that the relevant department(s) is/are informed of the complaint and followed-up accordingly.

SKU: FO 002 Categories: , Content:

Objective:

To ensure that the guest complaint is handled in a professional manner and that the relevant department(s) is/are informed of the complaint and followed-up accordingly.


Details:

Department : Front Office
File Size: 30 KB
File Format: Word
Print Length: 02 pages
Document Type: SOP
Content: Simple
Language: English
Editable: Yes

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